Helping our customers make informed decisions
Leicester City Mayor Sir Peter Soulsby joined the Universal Textiles team at our Oswin Road, Braunstone warehouse last month to help launch our first outlet store, complete with its own Click & Collect service.
The outlet store not only offers a variety of clearance products from brands like Result and Fruit of the Loom at bargain prices but also allows customers to buy online and collect their purchases in person within 24 hours of their order being placed.
Customers can also reserve their items online and pay in store upon collection at a time that suits them best, with customers being notified by text and email when their item is ready. With a spacious changing room also available, customers can try items on in-store, and only pay when they’re completely satisfied with their order.
Whilst prices remain the same as those online, customers who click and collect save money as well as time by avoiding postage costs, with ample on-site customer parking making it easy to collect your order at your leisure.
Once the ribbon had been cut, Sir Peter was given a private tour of the new store, and got a chance to try out the company’s state of the art touch-screen ordering system, which allows customers to browse the full product range and place an order in-store.
Speaking about the experience Sir Peter said: “It is encouraging to see a textile and distribution company like Universal Textiles that has been in Leicester for three generations diversifying and growing. I was particularly impressed by the personal enthusiasm of Managing Director Ravi Karia and that of his staff, and their commitment to growing the business further.”
The opening of the outlet store follows a string of recent expansions for Universal Textiles, hot on the heels of our move from Syston to our more central Braunstone location in May, with the business requiring a larger warehouse to cope with an increased volume of orders.
With an ever-expanding workforce and a growing sales presence reaching throughout Europe, America and Japan, we are now excited to offer local people the same great value products that customers from around the world enjoy online.
Managing Director Ravi Karia said: “It was fantastic to have the Sir Peter with us and for him to show his support for the launch of our outlet store. Universal Textiles is a local business that’s just grown and grown, and this has easily been our biggest year yet.”
“Our click and collect service means that we can provide customers with a flexible shopping experience that works with them in mind. We’ve got 12,000 lines and 100,000 products on offer, so there really is something for everyone, and we hope that local people come down to see what we have on offer.”
To read more about both our Outlet Store and Click & Collect service please visit our website!
Belts are a wardrobe staple, and very versatile, they can be used as a practical item, for keeping your jeans held up, or as an accessory where it has more aesthetic qualities, for example, making your outfit more interesting or adding detail.
Belts are typically made of leather or a heavy fabric and worn around the waist. Belts have been around since the middle ages. In more recent time, circa 1900s, belts were part of an uniform, particularly among officers. Belts made the transition into mainstream fashion in the 1920s, as trousers waists fell lower. Nowadays it is common for men to wear a belt with their trousers, and for women to wear a belt as a fashion accessory, either around their hips or waist, even under the bust to give themselves an hourglass figure.
Our range of men’s belts are designed for any purpose, either to wear with your work trousers or jeans for a more causal look. Browse our range here.
Yesterday we had a visit from Fred Finn, the Guinness World Records‘ Most Traveled Man. He first became aware of the accolade in 1983 when Concorde got in touch with him about the number of tickets he had been buying. He has traveled 15 million miles and has visited 139 countries, he was on the very first Concorde and the very last. He has met a few famous faces on Concorde such as Paul McCartney, Dolly Parton and Johnny Cash.
The reason for him traveling was work at first, he held jobs at international licensing companies and traveled to broker deals in the days before email. He now spends his days in the Ukraine with his wife, where he enjoys the food, people and outdoor life.
He met with our director Ravi, and went to Leicester Airport for a photo shoot, the photos will be up soon on our Facebook page. Then he came back to the offices where he met with all the staff and had lunch and a tour of our building. He seemed like a really interesting man with lots of stories to tell and we hope to welcome him back soon.
Here’s what he had to say about our products: “I live in a very cold place, I use their socks, I found Universal Textiles and I’ve used their long socks for three years now. They’re warm, they wear well and they’re fantastic quality. When it’s cold, you need thermal underwear and Floso Underwear is a good product. I enjoy the product and it’s amazingly priced for the quality that it is. Absolutely fantastic.”
On Friday we received a visit from our local MP Stephen Dorrell, the conservative MP for Charnwood in North Leicestershire. The day was fantastic, Stephen arrived, was introduced to all the members of our team and then given a tour of the warehouse and offices, with Ravi, our director.
He then shared a lunch with all of our team, himself and the PR company who were helping to organise the day. He answered our questions. When asked why he became an MP, his response was “youthful indiscretion” which made us all laugh and relaxed the atmosphere. Mukesh, the buyer at Universal Textiles, asked him why he chose to visit our company, he said he had an interest in local business and it was important to see how growing business developed in the modern economic climate.
After lunch, he left after shaking everyone’s hand. He seemed genuinely interested in what everyone had to say and how the company worked. It was good to meet him and hopefully he will come back and visit us again.